According to my dictionary, “to inform” means to “imbue or inspire with some specific quality or value.” Practically speaking, information is not merely data, telecommunica- tions, or a computer network. It can be these, but it is also the knowledge added to resources to make them valuable. It is design, craft, utility, and durability—everything that makes a product more useful, longer lasting, easier to repair, lighter, stronger, and less energy-consuming. In- formation is nothing more (or less) than how to make or accomplish something in the best way. A Chevrolet requires ten to twelve times more expense on warranty repairs than an American-built Honda does. The difference is information in the form of design, work- manship, and quality. Twenty-five years ago Honda was a “small” business. It became a big business not by building bigger cars, or cars with more gadgets, but by building a car with more information. Every small business has that 44